2017年9月14日 星期四

以問問題來領導

當你在一個組織中逐漸成長,人們會愈來愈過來向你尋求答案。但是最好的領導者不會提供所有的解決方案——他們會激發員工的好奇心、創造力和深入思考。
你可以詢問他們一些正確的問題。鼓勵你的員工放慢速度,用簡單的話來解釋他們的建議,比如“等等,你的意思是?”你也可以用“我不夠清楚你的意思……”這樣的短語來鼓勵好奇心。然後接著說:“我想知道事情是否可以做得不同。”另一個問題是:“我能幫什麼忙?”這個問題迫使你的同事定義問題,這是掌握和解决問題的第一步。
Leading by Asking Questions
When you grow up in an organization, more and more people will come to you for answers. But the best leaders will provide all the solutions -- they will stimulate their curiosity, creativity and deep thinking.
You can ask the right questions. Encourage your staff to slow down, use simple words to explain their suggestions, such as "Wait, you mean?" You can also use the "I'm not sure what you mean......" the phrase to encourage curiosity. Then said: "I want to know whether you can do things differently." Another question is: "What can I do to help?" This question force your colleagues to define clearly. This is the first step to grasp and solve problems.

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