公司在成長過程中自然會分裂成小碉堡,這些小碉堡通常會感到彼此競爭。但是跨部門的緊張關係不能妨礙團隊的成功。
如果你領導一個歷史上與另一個部門存在分歧的部門,那麼就與另一個部門的同事聯系,讓他們知道你希望更好地合作。
第一步是讓雙方瞭解對方的工作。花時間討論你的部門在做什麼,以及你的團隊之間的互動是什麼樣的。(你可能聽到這樣的話,“我不知道你會那樣做!難怪我們的要求會讓你發瘋。”)
仔細考慮一下你需要一起做的决定,然後决定誰會接到最後的電話。您可能還需要確認部門之間的歷史包袱。
這些對話的目標是建立相互尊重和致力於集體成功。
Resolve Cross-Departmental Problems by Learning More About Your Counterparts
Companies naturally fragment into silos as they grow, and it’s common for those silos to feel competitive with each other. But cross-departmental tensions don’t have to get in the way of your team’s success.
If you lead a function that historically has been at odds with another, reach out to your colleagues in the other department and let them know you’d like to collaborate better.
The first step is for both sides to understand each other’s work. Spend time talking about what your departments do and what it’s like for your teams to interact. (You may hear something like, “I had no idea you do that! No wonder our requests drive you crazy.”)
Think through the decisions you’ll need to make together, and determine who will get the final call. You may also need to acknowledge the historical baggage between your departments.
The goal of these conversations is to build mutual respect and commit to collective success.
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