2016年8月31日 星期三

該何時披露壞消息?

當你私密地獲得了一項壞消息,你應該披露給你的團隊成員,還是應當隱瞞起來,保護他們?
何時才應該披露一項壞消息?請參考以下作法:
  1. 了解自己的心理傾向。當牽涉到隱私,每個人都有自己偏好的處理方式。有些人習慣保持沉默,而有些人則會大喇喇的公開出來。了解自己的偏好行為,然後選擇一個平衡點。
  2. 問問自己的動機。無論你是急於公開消息,或是小心翼翼地避開相關的談話,你可以先問問自己的動機。若是披露消息,你會感到有罪惡感嗎?還是你擔心有人聽到了會憤怒?
  3. 最好還是讓它透明。如果可能,最好還是讓消息透明公開。只要你不會違反公司政策,如果這個消息有可能會衝擊到你的團隊成員,最好以一個妥善的方式讓他們知道。
When should the bad news be disclosed?
When you get a bad news in private, should you disclose it to your team, or should you hide it and protect them?
When should a bad news be disclosed? Please refer to the following methods:
  1. Understand your psychological tendencies. When it comes to privacy, everyone has a way of dealing with its own preferences. Some people are used to keeping silent, while some will be open to the public. Understand your preference behavior and choose a balance point.
  2. Ask your motives. Whether you are eager to open the message, or carefully avoid the conversation, you can ask your motives. If the disclosure of information, you feel guilty? Or do you worry that someone is going to be angry?
  3. Better let it be transparent. If possible, it is better to let the news be transparent. As long as you don't break the company's policy, if this news may hit your team members, it's better to let them know in a good way.

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