領導者最重要的工作就是解決問題

管理工作，例如管理工資發放以及銷售業務，成為有效推動一些需要技術或是創意技能等工作得以推進的重要促進劑。

組織內需要管理領導者，並不是因為有一群人需要一位老闆，而是因為員工需要有人能夠幫助他們解決工作上所遇到的問題。

儘管目前盛行強調授權、信任員工，領導管理者仍然有幾項最基本而重要的責任工作：

• 聘用并組織人員
• 建立工作程序、安排工作
• 淘汰不適任人員
• 最重要的是，協助員工解決問題

The most important job for leaders is to solve problems

Management, such as, payroll and sales, has become an effective accelerator for the advancement of skills that require technology or creative skills.

Leader in organization is not because a group of people need a boss, but because employees need someone to help them solve their problems at work.

Despite the prevailing emphasis on empowerment and trust, managers still have several basic and important responsibilities:

• Hiring and organizing people
• Set up working procedures and arrange work
• Lay-off incompetent staff
• The most important thing is to help employees solve problems.

登上成功管理者的階梯

現在，作為一名主管，你已經會經由領導、下決策，以及種種其他努力做好管理工作了。恭喜你！但是，你並不想在此打入，對吧？你肯定希望保持學習，增進你的管理技巧，成為更優秀的領導者。

以下幾條建議，希望能夠有助於你更上一層樓：

1. 得到前輩的指導。永遠在公司內外尋找那些成功而受你尊敬的人，建立起私人交往關係。這些導師是你協助未來成長的關鍵人物。就你未來職業與事業發展上所需要的，虛心的向他們請教。讓他們受到尊榮，他們會樂於給你智慧睿言。你要認真聽取。
2. 向上跨一步，並參與。要提高你的視野的最好方式是不要局限於你職位的設定領域，向上或向外去擴展，尋找其他項目參與，最好是一些有多部門一起參與發展的項目。這會讓你有機會在其他主管面前增加你的曝光度，並展現你的卓越領導能力。但是，要確保你能夠先把在專案中被指定的任務做到光芒四射。若能夠因此而受到注意，以及被感激，那就更好了。
3. 建立你的信譽度。多數人希望能夠與他們信任並尊敬的人一起工作。要成為這樣有信譽的人，你必須與公司內的他人建立起正面，有互信的工作關係。你必須和你的協作夥伴建立清楚而有效的溝通，在他人說話時，要仔細聽好。你要確保實現你所承諾的。你要很小心，儘量不耍只挑選自己偏好的，並選邊站。別人會因為你是號人物而尊敬你。
4. 記得你的屬下。你應該要讓你的屬下成為你具有良好領導信譽的見證者。驗證你是否為優秀領導者的部分因素來自于你平時是否能夠發覺你的部屬的才能，以及你是否能夠好好支援他們的發展。如果每一名你部門的員工都有強烈成長的欲望，你就會有較大的機會達成你與他們設定好的目標。
5. 宣揚出去。發展你的社交與公開演說技巧，也可以有效幫助你成功。去參加一些社交活動，抓住機會宣揚你的觀點、以及你所參與的事業，如此，能夠提升你的演說技巧，也能夠提升你的知名度。
6. 多樣化發展。要成功，你必須展開你的雙翅，嘗試多樣化的工作、項目，學習其中的發展步驟。如此做，你可以學習到如何讓自己更有彈性，並且可以接受更高的挑戰機會。

Step on the ladder of successful managers

Now, as a supervisor, you've managed well through leadership, decision making, and all sorts of other efforts. Congratulations！But you don't want to get in here, do you? You certainly want to keep learning, improve your management skills, and be a better leader.

Here are a few suggestions to help you get to the next level:

1. Get the guidance of seniors. Always look for successful and respected people inside and outside your company, and build personal relationships. These mentors are key to helping you grow in the future. As for your future career and career development, ask them humbly. Let them receive the honor, they will be happy to give you the wisdom of core words. You have to listen carefully.
2. Step up and take part in it. The best way to improve your horizons is not to limit your position setting up, expand up or out, look for other projects to participate in, preferably those with multiple departments to participate in the development of the project. This will give you an opportunity to increase your visibility before other executives and show your excellent leadership skills. However, make sure that you can first highlight the tasks assigned in the project. If you can be noticed and appreciated, that's even better.
3. Build your credibility. Most people want to be able to work with people they trust and respect. To be such a reputable person, you have to build a positive, trusting working relationship with others in the company. You have to build clear and effective communication with your partner, and listen carefully when other people are speaking. Make sure you realize what you promised. You have to be careful, try not to play, just pick what you want, and choose the right side. Others will respect you because you are a figure.
4. Remember your subordinates. You should make your subordinates a witness to your good leadership reputation. Part of the proof of whether you're an excellent leader comes from your ability to discover your subordinates, and if you can support them well. If every employee in your department has a strong desire to grow up, you will have a better chance of reaching the goal you set for them.
5.  Speak out. Developing your social and public speaking skills can also help you succeed. Take part in some social activities, seize the opportunity to spread your views, and the cause you participate in, so that can enhance your speech skills, but also enhance your visibility.
6. Diversified development. To be successful, you have to spread your wings, try a variety of jobs, projects, and learn the development steps. In doing so, you can learn how to make yourself more resilient and accept higher challenge opportunities.

何時可以不理會別人的回饋？

聽取他人的回饋可以讓我們學習成長。但是要記住並非所有的回饋都是有價值的。 對於說不清楚的回饋，我們可以置之不理。

許多人都習慣分享給你一些無意義的回饋，例如：“我不認為這和以前有所不同。”或是，“有些不對勁了。”除非他們能夠指涉清楚究竟發生了什麼事情，你沒有必要自己去弄清楚。另外，如果只有一個人說了某事，一般你也可以暫時不要放在心上。

我們很容易會受他人的批評所影響，無論這樣的批評多麼微不足道。有些時候，人們發出來的意見，不見得就是對你而發，有些可能是某些人的偏見。

所以，當你感受到某人可能對你有微詞的意思，最好再找他人查證一下。

When can we ignore others' feedback?

Listening to others' feedback can help us learn and grow. But remember that not all feedback is valuable. I can ignore the feedback that is unclear.

Many people are used to sharing meaningless feedback, such as: "I don't think it's different from before." Or, "something is wrong." Unless they can be clear about what is going on, you don't have to find out for yourself. In addition, if only one person says something, you may not mind it for the time being.

We can easily be influenced by others' criticism, no matter how small the criticism is. Sometimes the opinions people send out are not necessarily against you, some may be prejudices of some people.

So, when you feel that someone may have a slight meaning to you, you'd better find someone else to check it.