2017年10月8日 星期日

在視訊會議中,給遠端的員工感受到溫暖

給那些和你不在同一個房間的人提供建設性的回饋會覺得很尷尬但是如果你必須管理遠端的員工,你就得這麼做。
設定一個視訊會議,並確保你的相機在眼睛的水准位置;任何較低的將使你看起來似乎在他們上面若隱若現。保持自然的眼神交流,保持身體語言的開放和放鬆。用平常的閒聊開始你的談話,但要付出額外的努力來取暖。
對他們的工作表示你的感激,如果合適的話。由於你的遠端員工可能沒有經常閱讀你的語調或肢體語言的機會,建立這種相互信任和放心會幫助你的談話變得更貼心
但是,請記住,你不應該過於積極地強調你的建設性意見,否則你的回饋可能會被感受到是在責備他。你只需要讓他感受到你在他身邊知道一些事實,他也可以來尋求你的意見

In video conferencing, warmth is felt for remote employees
It would be awkward to provide constructive feedback to people who don't stay in the same room, but you have to do it if you have to manage the employees at the far end.
Set a video conference, and make sure your camera in the horizontal position of your eyes; any lower will make you seem to be on them to keep the natural eyes partly hidden and partly visible. Exchanges remain open and relax your body language. You talk with the usual chat style, but should make an extra effort to keep warm.
Express your appreciation for their work, if appropriate. Because you may not have remote employees often read your body language or tone of the opportunity to establish the mutual trust and confidence will help you become more nicely.
But, please remember, you should not be too emphasize your constructive comments, otherwise he may feel that you are blaming him. You just need to let him feel that you're on his side, know some facts, he can also seek your advice.