2018年6月22日 星期五

當你的老闆責備你的屬下員工時,不要保護他們

你也許會試圖保護你的員工不受來自你的上司的負面責備。也許你容許他們的行為或工作風格困擾你自己,因為你知道他們並沒有阻礙你的表現。
但是如果你的老闆向你抱你的怨下屬的事情,不要讓情况惡化。持續的緊張會影響你與老闆的關係,阻礙下屬的職業前景。
為了解决這種情況,確保你確切地理解你的老闆不喜歡什麼。問焦點問題來確定問題。然後與員工分享老闆的回饋。不要塗糖衣。你可能需要給出一些具體的建議,比如什麼時候來開會或者如何寫一封電子郵件。讓你的員工明白你的意圖是幫助他們提高你上司的形象,這樣做才是他們最大的利益。

When Your Boss Criticizes Your Direct Report, Don’t Protect Them
It might be tempting to try to protect your employee from negative feedback that comes from above. Maybe you allow behaviors or work styles that bother a senior executive because you know they’re not standing in the way of performance.
But if your boss has complained to you about something your subordinate does, don’t let the situation fester. The ongoing tension could affect your relationship with the boss and hinder your subordinate’s career prospects.
To address the situation, make sure you understand precisely what your boss doesn’t like. Ask focused questions to identify the issue. Then share that feedback with the employee — in detail. Don’t sugarcoat it. You might need to give specific recommendations, like when to arrive for a meeting or how to write a certain kind of email. Make it clear to your employee that your intention is to help them improve their image in your superior’s eyes — and that it’s in their best interests to do so.