如何寫公司道歉信？

當公司做錯了，避免做假情假意，不真誠的道歉。相反的，你應該給出清楚、有策略的資訊，解釋究竟發生了什麼錯誤，以及公司預備如何處置。

請參考以下的作法：

1. 保持簡單。直接說重點，不要閃爍。不要加入任何讓人會感到企圖要閃躲責任或是想要取悅投資者的文字。如果你這樣做，只會讓客戶失望，並且讓事情搞得更複雜。
2. 說你該負責的，也對你說的話負責。如果你真的對公司所發生的錯誤覺得抱歉，就應該真誠的說出來。然後，讓人們看到你實際改進的行動。
3. 重申公司的核心價值。讓人們知道你的公司所堅持的價值觀，并且讓人們知道你預備如何將公司領導回到正途，獲得新的成功。

How to write a company's apology letter?

When the company is wrong, do not avoid false, sincere apology. Instead, you should give clear, strategic information, explain what's wrong, and how the company is ready to deal with it.

Please refer to the following methods:

1. Keep it simple. Say the point directly, don't flicker. Don't let anyone join the attempt to dodge responsibility or feel is to please investors text. If you do this, it will only disappoint the customers and make things more complicated.
2. Say you should be responsible, and you are responsible for what you say. If you are really sorry about the mistakes that have happened to the company, you should say it honestly. Then, let people see what you actually improve.
3. Reaffirm the core value of the company. Let people know your company adhere to the values, and let people know how to prepare your company leadership back to right, get a new success.