2016年8月30日 星期二

企業轉機的秘密:得到員工的支持

任何經歷過將企業轉危機為契機的領導主管都知道獲得員工的支持有多重要。他們也知道在企業處在艱困時期,要確保得到員工的支持,是非常費勁與困難的。
以下的作法,能夠讓你在艱難時期,得到員工的支持:
  1. 表現憐憫。企業要轉機,表示你的公司正處於困難時期。你可以讓你的員工說出他們的委屈,說出他們認為究竟哪裡犯錯了,以及讓他們緬懷過去光榮的時光。在這些員工的抱怨中,可能會揭露出一些他們真的覺得很重要的資訊。
  2. 收集與分享資訊。去與客戶以及產業內的其他人面談,了解你的策略是否正確可行,將這些資訊分享給你的員工。如果員工認為這些證據確實能夠幫助公司成功轉型,他們多半會予以支持。
  3. 讓溝通管道公開暢通。當你決定實施改進策略,要讓員工一直能夠提供意見,並且不斷地讓他們知道最新進度的狀況。
Secret of enterprise transfer: get employee support
Anyone who has experienced a turning point in the enterprise will know how important it is to get employee support. They also know that in the enterprise in the difficult period of time, to ensure the support of staff, is very laborious and difficult.
The following practices will enable you to get support from employees in difficult times.
  1. Show mercy. Enterprises need to turn around, which means your company is in a difficult time. You can let your employees tell you their grievances, tell them what they have done wrong, and let them remember the glorious times in the past. In these employees' complaints, they may reveal some important information they really feel.
  2. Collection and sharing of information. Interview with customers and other people in the industry to know if your strategy is correct and feasible, share the information with your employees. If employees think these evidences can really help companies succeed in transformation, they will mostly support them.
  3. Let the communication pipeline open.When you decide to implement strategies for improvement, employees are always able to provide advice and keep them informed of the latest progress.

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