2016年6月25日 星期六

如何遏止行為偏差的員工?

一個公司的士氣可能會因為某個員工的粗魯行為而低蕩。即使這個員工並沒有做出欺騙、偷竊等違規行為,他仍然會做出一些傻蛋的事。
以下是降低員工犯下這些有風險的行為的作法:
  1. 聘用對的人。聘用人員,不要僅憑他的履歷與面試來判斷。任何人都有可能在這些方面作假。公司要在決定聘用前,作更深的背景調查。
  2. 獎勵正確行為。人們不會因為你希望他如何表現就照著你的想法去做,而他們會因為你會給予報酬而去做。確保你公司的績效評估系統不會獎勵給予錯誤行為的人。
  3. 建立開放的文化。不要讓公司員工處於噤若寒蟬的氛圍中。讓員工能夠看到不對的行為就勇於舉發出來。
How can employees with behavioral bias be curbed?
A company's morale may be undermined by the rudeness of an employee. Even if the employee did not commit fraud, theft and other irregularities, he would still do some foolish things.
The following are ways to reduce employees' risk-taking behavior:
  1. Employ the right person. Employees should not be judged only by their resumes and interviews. Anyone can cheat in these areas. The company needs to make a deeper background check before deciding to hire.
  2. Reward correct behavior. People don't do what you want them to do because you want them to behave, but they do it because you pay them. Make sure that your company's performance appraisal system doesn't reward people for misbehaving.
  3. Establish an open culture. Don't let the company's employees live in a climate of silence. Employees are encouraged to speak out when they can see the wrong behavior.

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