2016年6月25日 星期六

容忍分化帶來的緊張

分化(Diversity), 從另外一個角度來看,就是差異性。每個公司內部都可能存在不同的創意,不同的解決問題的概念,這些可以在團隊工作中帶來解決問題以及建立核心能力的優勢。
當然,這些不同的意見免不了多少會在團隊內部造成壓力與緊張狀態。
不要嘗試去降低這樣的緊張狀態,也不需要掩耳盜鈴,假裝視而不見。相反的,公司應該嘗試將這樣的緊張壓力轉化為真正具有創意的生產力。
如何做?你可以請你的員工嘗試去瞭解不同的意見觀點,而不要先做出主管的評價;你可以建立一個包容性的工作環境,讓人們感覺到他的技能具有價值; 並且, 你可以強調所發現的因由差異而帶來的具有互補性的技能(complementary skills)。最後,你可以獎勵因這些差異主張而帶來的成功結果。
包容這些分化所產生的緊張壓力,並轉化為正向的團隊力量, 你的團隊成員會發揮更大的想像力, 以及產生更多好的創意。

Tolerance of tensions caused by differentiation
Diversity, from another point of view, is difference. Each company may have different ideas and different concepts of problem solving, which can bring the advantages of solving problems and building core competencies in team work.
Of course, these different opinions will inevitably create stress and tension within the team.
Don't try to reduce such tension, and don't try to hide your ears and hide your eyes. Instead, companies should try to translate such tensions into genuinely creative productivity.
How to do it? You can ask your employees to try to understand different opinions rather than make a supervisor's assessment first; you can create an inclusive work environment where people feel that their skills are valuable; and you can highlight the complementary skills that are found because of differences. Finally, you can reward the success of these different claims.
By embracing the tension of these differences and transforming them into positive team forces, your team members will develop greater imagination and generate more good ideas.

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