2015年11月15日 星期日

不妨稍緩些才作艱難的回饋

許多人會告訴你應該立即作重大而困難的回饋,最好在事件發生后24小時之內。但是,下次請你考慮不妨稍緩幾天再提出你的建設性回饋意見。
如果你讓自己不要那麼激動,你的回饋意見會更有效,會更讓人聽得進去。你可以考慮如何讓人不要產生防衛態度,而可以發生較好的感受與觀點。
你可以先讓自己冷靜幾天。如此可以讓你自己好好準備,考慮好他人接到你的回饋時會產生的看法,然後你可以用冷靜的態度來提供具有建設性的回饋意見。

You might as well take it a little bit longer to give back the hard feedback
Many people will tell you that you should give important and difficult feedback immediately, preferably within 24 hours of the event. Next time, however, please consider putting forward your constructive feedback a few days later.
If you don't let yourself get so excited, your feedback will be more effective and audible. You can think about how to make people feel better instead of defensive attitudes.
You can calm yourself down for a few days. This allows you to prepare yourself well and consider what others will think when they receive your feedback, and then you can use calm attitude to provide constructive feedback.

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