2018年7月25日 星期三

要得到同事的幫助,強調你們的共同點

我們中很少有人樂於尋求幫助,但我們都需要幫助。鼓勵別人在下次詢問時做出積極的反應,讓他們覺得他們會幫助他們,是因為他們願意,而不是因為他們不得不。
試著通過強調團隊的重要性來挖掘人天生的歸屬需要。
在你的請求中使用“我們”一詞,或者引用一個共同的目標、敵人或特徵,比如想要超越你的團隊的銷售目標,與你的行業中的競爭者競爭,或者對超級英雄電影的熱愛。
強調這些分享經驗使你成為團隊成員的一部分。避免任何語言暗示他們被訓示幫助,或者別無選擇,只能說是。這個短語包括“我可以請你幫個忙嗎?”“(這讓人們感到被困)和“我感到很可怕的要求你”(這聽起來很抱歉)。

To Get Help from a Colleague, Emphasize What You Have in Common
Few of us enjoy asking for help, and yet we all need it. To encourage someone to respond positively the next time you ask, make them feel that they’d be helping because they want to, not because they have to.
Try tapping into the person’s innate human need to belong by emphasizing the importance of the team.
Use the word “together” in your request, or cite a common goal, enemy, or trait, such as the desire to exceed your team’s sales targets, a rivalry with a competitor in your industry, or a love of superhero movies.
Highlighting these shared experiences positions you as part of the person’s in-group. And avoid any language suggesting that they are being instructed to help or have no choice but to say yes. This includes phrases such as “May I ask you for a favor?” (which makes people feel trapped) and “I feel terrible asking you for this” (which sounds apologetic).

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