2019年2月17日 星期日

領導者,讓員工安心地給你誠實的回饋

和其他人一樣,領導者需要誠實的回饋才能成長。但是領導們聽到的往往是含糊不清的,或者與具體的行為無關,這意味著它不是很有用。
獲得有助於你改進的回饋的一種方法是建立一種員工誠實守信的安全文化。向同事表明你想知道他們的想法,即使他們在什麼時候尤其是什麼時候可能會猶豫不定地告訴你。
你可以通過問開放式問題並仔細傾聽答案來做到這一點:“當我分享我的策略時,你聽到了什麼?“或者”當我發郵件給你的時候你感覺如何?“
告訴你的團隊你既想要正面的評論,也想要負面的評論,然後抵制對他們所說的做出回應的衝動即使你不同意,也只需傾聽和反思。最後,感謝您的團隊的誠實,並利用他們的回饋進行必要的改變

Leaders, reassure employees to give you honest feedback
Like others, leaders need honest feedback to grow. But what leaders hear is often ambiguous or unrelated to specific actions, which means it's not very useful.
One way to get feedback that will help you improve is to build a culture of honesty and trustworthiness among employees. Show your colleagues that you want to know what they think, even if they may hesitate to tell you when, especially when.
You can do this by asking open-ended questions and listening carefully to the answers: "What did you hear when I shared my strategy? " Or "How did you feel when I emailed you? "
Tell your team that you want both positive and negative comments, and then resist the urge to respond to what they say. Even if you disagree, just listen and reflect. Finally, thank your team for their honesty and use their feedback to make the necessary changes.

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